« Back to available positions

Full Time Patient Service Representative – Anderson Township

Overview

The PSR will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:

  • Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.
  • Greet patients/visitors, and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.
  • Explain financial requirements to patients; collect and record copays as required.
  • Perform registration functions for new and existing patients.
  • Schedule patient appointments per guidelines given, and finalize patient schedules for previous day.
  • Maintain confidentiality regarding all patients.
  • Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
  • Other duties as assigned.

To apply for this position, see below.

Location

Anderson Township

7495 State Road
Suite 300
Cincinnati, OH 45255

(513) 231-3447

(513) 231-3761

Book Online
More Info

Qualifications

  • Must be able to work in a fast-paced environment
  • Answer multi-line phone
  • Service oriented individual with professional demeanor
  • Ability to multi-task and have attention-to-detail
  • Have a commitment to excellence
  • Be dependable and flexible
  • Work in a team environment
  • Minimum of 1 year of administrative/receptionist experience
  • Must be accurate in scheduling appointments
  • Cash-handling experience
  • Excellent grammar both verbally and non-verbally

Physical Requirements

  • Be able to sit for long periods of time

Hours

Full Time, Monday – Friday 40 hours
Some evenings may be required


Apply for this position

  • Max. file size: 256 MB.